Information for Landlords and Property Managers

DEHAP is permanently closed to new applications and recertifications. The portal will not reopen. Rent and utilities for those whose applications are in progress AND approved will be paid through March 2023.

Click here for 1099 FAQs. Click here for 1099 Case Submission by Client Template.

Landlord Calls

Learn more about the program, ask questions about the application process, and receive the latest news about the DEHAP program.

Payment Questions

To use direct deposit, you will need to enter your account information and return to verify the amount of a small test deposit. You will need to select a payment method for each property on the Property Info tab; you may enter more than one bank account, or select payment via check.

Payments are made directly from RentRelief. They are typically batched for processing on Wednesdays and, if you’ve selected payment via ACH, you will see payment in about a week.

When the status changes from Approved for Payment to Paid, the property manager email linked to the applicant will receive an ACH stub detailing the amount, months, and case.

Case auditors are not able to answer questions about payments. If the case status is Approved, you should see payment within two weeks. If the case status is Approved for Payment; you should see payment within about a week.