What happens after I apply?

Once submitted, your application will be reviewed. If additional information is needed, you will get an automated email and/or text message (if you sign up for them) letting you know something is needed, or you may receive an email directly from a reviewer. Please be sure to regularly check your spam and junk mail to ensure you do not miss any messages. If additional information is needed from your landlord, they will be contacted.

What if I need help submitting an application?

Community partners are available to assist applicants who do not have technology access or need assistance completing an application. All applications must be submitted using the online application portal. Documents should not be mailed, emailed or faxed to DSHA.

If you are a tenant who needs assistance gathering or scanning documentation, accessing the internet, and/or submitting an application, please contact one of the below community partners for assistance.

Please note, the below agencies can only offer assistance with submitting an application. They cannot provide status information or answer questions about submitted applications. For these questions, please log into the portal to check the status of your application or send messages with questions, call 866-935-0407.

New Castle County

Kent and Sussex Counties

Sussex County